Communication apprehension among secretarial students

This study examined levels of trait communication apprehension (CA) among students enrolled in college‐level office administration (secretarial) programs. It was expected that based on stereotypical expectations of office duties, and self‐selection into that occupation, their CA levels would be higher than norms reported for other college students, and this proved true. Whereas the average CA score for other college populations is 65, the mean for office administration students was 74.5.