Observational study reveals benefits of dual displays in university classrooms, highlighting improved content persistence and side-by-side comparisons alongside risks of information overload.
We report a study of how dual display screens were used in classroom lectures for university-level courses across a variety of disciplines during five academic terms over a 2-year period. Our goal was to understand the pedagogical consequences of using more than a single electronic display screen to support classroom lectures. We deployed an in-house software system (MultiPresenter) in real classrooms. We examined the use of MultiPresenter by 8 university instructors who taught 15 courses with a total of 1,147 students during 13-week regular terms or 6-week summer terms. We observed classroom lectures, interviewed instructors, collected screen images and log files of MultiPresenter usage, and administered questionnaires to students about their subjective impressions. Based on these data, we analyzed how instructors used MultiPresenter in order to identify examples of how multiple display screens might best be used for educational purposes. The analysis revealed that the following practices are beneficial: the ability to keep information persistent for extended periods, the increased flexibility in where and when information is shown, capability for side-by-side comparison of full screens of information, simultaneous visibility of both overview (“roadmap”) and detailed (“content”) information, and extra space to annotate information. Possible hazards include difficulty focusing on specific information amidst a large amount of information and too much information changing too quickly without proper indication of the changes. Notes 1One way to examine interrater reliability would have been to have one or more other people assign every statement to the list of categories we had developed and to then compare the assignments to ours. 2Superseded SliTeX. Background. This article is based on the doctoral research of the first author. Acknowledgments. We thank all the instructors who used MultiPresenter or discussed its use with us during our field study. We also thank Leah Findlater, Kirstie Hawkey, Karyn Moffatt, Gary Poole, and Tony Tang for their help in many aspects of the research and the three anonymous referees for their valuable comments that have significantly improved the presentation. Support. This work was funded by Natural Sciences and Engineering Research Council of Canada through a strategic research network grant for NECTAR, the Network for Effective Collaboration Technology through Advanced Research, and through the discovery grant program. HCI Editorial Record. First manuscript received August 4, 2010. Revisions received July 19, 2011 and October 26, 2011. Final manuscript received February 16, 2012. Accepted by Gregory Abowd. — Editor
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