On the Shop Floor: Two Studies of Workshop Organization and Output.

I. The Problem II. The Workshop at the Wye Garment Company III. Norms, Expectations, Output and Earnings IV. 'Sociable' Groupings in Workroom X V. Conflict and Co-operation VI. Conclusion (Wye Garment Case Study) VII. Jay's Electrical Components. The Industry and the Firm VIII. People and Production in the Small Transformer Section IX. The Method of Wage Payment at Jay's X. Norms, Expectations and Performance XI. Output and Earnings XII. Conclusion (Jay's Case Study) XIII.