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Although researchers have proposed many engaging digital solutions to enhance museum learning practice, most museums prefer to stick to low-tech settings. Our study suggests that technologies are not broadly adopted because a clear vision, about their role within the troubled process of museum innovation, is missing. Therefore, starting from the design of a new learning platform for museums, we propose a new scenario, so to show concretely how digital technologies, and their specific affordances, could contribute to museum innovation. This scenario is envisioned with respect to two main levels of discussion: a micro level dealing with everyday practice inside the museum, and a macro level regarding museums external relations, within the local community and society in general.
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Marchetti et al. (2013) studied this question.
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