Whither e-learning? Conceptions of change and innovation in higher education

AbstractE-learning, as an innovation, has been associated with radical change, but many of the accepted organisational strategies for managing such change have failed to deliver the expected benefits and advantages. There is a pressing requirement to understand better the nature of e-learning, as an educational innovation, and to evolve contextually derived frameworks for change which align with organisational culture and practice. This paper proposes a processual change framework for embedding e-learning, derived from a longitudinal study of four Australian universities, each adopting a different approach to implementing e-learning across their respective institutions.