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December 28, 2024

Exploring Knowledge Sharing and Community of Practice Development: A Stakeholders Analysis of Social Service Organizations in a Midwestern Underserved Community

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Authors

OAOghenemaro AnuyahKBKarla Badillo-UrquiolaRMRonald Metoyer

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Overview

Ethnographic study examines knowledge sharing in social service organizations, suggesting technology enhancements for Communities of Practice.

Key Points

  • This research aims to explore how knowledge is shared among stakeholders in community social service organizations.
  • Ethnographic study conducted at four community organizations in a Midwestern underserved community.
  • Observations and thematic analysis were used to identify key stakeholders involved in knowledge sharing.
  • Focus on staff and service users' roles in developing Communities of Practice.
  • Identified dynamics of knowledge sharing among stakeholders in social service organizations.
  • Highlighted opportunities for leveraging technology to enhance Communities of Practice.
  • Contributed insights for designing socio-technical systems in resource-constrained environments.

Cite This Study

Anuyah et al. (2024) studied this question.

synapsesocial.com/papers/6a1fd9fc9e079e655e7e57a2https://doi.org/10.1145/3688828.3699645
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