Enterprise Transformation: Why Are We Interested, What Is It, and What Are the Challenges?

The concept of enterprise transformation has become increasingly popular as companies recognize the need to achieve an integrated perspective within and across organizational boundaries to address complex challenges. Yet, there is little clarity concerning what constitutes an „enterprise‟ or indeed „enterprise transformation‟. This paper is conceived as a step along the journey towards this clarity. There is considerable work to be done in delineating this area of interest and this paper is offered as a stimulus for debate on what constitutes enterprise transformation. on themes from the management and systems engineering disciplines, the paper will propose four characteristics of „enterprise‟ as a unit for transformation and look at why this holistic unit of analysis has become critical to businesses. The paper will also ask what constitutes transformation, and offer characterizing criteria to distinguish this magnitude of change from more incremental changes. A recent empirical case study will be examined to further elucidate challenges faced in defining, leading and transforming multi-organizational enterprises. Finally a near-term research agenda is outlined for the evolving discipline of enterprise transformation.