Key result
The number of services arranged by discharge planners showed a direct association with patients' satisfaction with their discharge plan among older adults.
Why the study?
Does the number of services arranged by discharge planners improve patient satisfaction in older adults discharged from acute care hospitals?
Observational
Yes
Does the number of services arranged by discharge planners improve patient satisfaction in older adults discharged from acute care hospitals?
Arranging more discharge planning services is directly associated with improved patient satisfaction among older adults.
Should not yet change discharge planning practice; leaves open whether more services causally improve satisfaction.
Discharge planning services have become very important to older adults who are subject to shortened hospital stays due to the prospective payment form of reimbursement based on diagnostic related groups (DRGs). A study of older adults discharged from three acute care hospitals in New York City shows a direct association between patients' satisfaction with their discharge plan and the number of services arranged by discharge planners. Patients told, "your DRGs are up" as the reason for their discharge, needed the greatest amount of help with activities of daily living. Implications for social workers offering discharge planning services are addressed.
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Stuen et al. (1990) conducted an observational in Discharged from acute care hospitals. Discharge planning services was evaluated on Patients' satisfaction with their discharge plan. The number of services arranged by discharge planners showed a direct association with patients' satisfaction with their discharge plan among older adults.
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