Conversational coherence is a coöperative enterprise in which speaker and hearer jointly negotiate (a) a focus of attention—a referent—and (b) a response which further selects what aspect(s) of that referent will be attended to. Because not all potential referents can be attended to simultaneously, discourse markers like well help speakers locate themselves and their utterances in the on-going construction of discourse. Analysis of everyday talk shows that well anchors a speaker in a system of conversational exchange when the options which a prior referent has opened for upcoming coherence are not fully met. Thus well is sensitive to the information structure of questions, answers, the underlying conditions of requests, and various participation shifts in talk.
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Deborah Schiffrin (1985) studied this question.
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