Challenges and proposals to improve teleworking at organizations

Objetive: Diagnose the situation of telework and propose improvements in its management to maximise the benefits of this practice from an organisational perspective, covering companies and employees. Methodology: Exploratory bibliographic analysis based on publications in Web of Science and Scopus. Results: Definition of six challenges and lines of action, related to adopting better organisational practices that help private companies and public administrations to better develop the remote working modality, promoting mixed telework with a duration of three days per week and meeting business needs for production and performance, and workers' needs for flexibility, conciliation and digital disconnection. Limitations: The limitations identified in this research have been the limited information linking telework to absenteeism and telework to a change in the teleworkers' place of residence. Practical implications: Matching teleworking to individual and organisational needs can contribute to improving telework practices, exploiting and highlighting the advantages and minimising the disadvantages, thereby increasing employee satisfaction. Such satisfaction could have immediate consequences on improving productivity and reducing absenteeism in companies.