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To outsource or not to outsource? That is the question more CEOs and ClOs are asking themselves today. Unfortunately, however, they are realizing there is no simple answer. This article examines the critical issues that an organization must address before making the decision to outsource all or part of its IS function and identifies the pros and cons of outsourcing. Strategies for building successful relationships with outsourcing vendors are also outlined.
Gupta et al. (Wed,) studied this question.