Exploring the Benefits and Challenges of ChatGPT in Enhancing ESL Learners Writing Skills

Despite the growing use of Artificial Intelligence (AI) in education, studies are still being conducted on AI tools such as ChatGPT in improving English language writing abilities, particularly at the tertiary level in the local context. This study aims to investigate the advantages and difficulties of ChatGPT in enhancing English writing proficiency, particularly in terms of writing precision, adaptability, and grammatical accuracy, as seen by university-level second language learning students. The Data was gathered through semi-structured interviews and analysed using thematic analysis. The results indicate that students consider ChatGPT advantageous for improving grammatical precision, vocabulary, syntax, and flexible adaptation to different writing genres. Nevertheless, one hurdle is the diminished capacity for critical thinking and problem-solving abilities, as pupils frequently need help to assess the material produced by AI. The study recommends a balanced strategy that combines AI-assisted language learning tools such as ChatGPT with traditional teaching techniques to supplement and improve English academic writing skills effectively.