Diverse construction project stakeholders demand “fully‐informed” and well‐balanced decisions that target multiple objectives appropriately. This paper introduces initiatives into the development of a cluster of information and communication technology‐artificial intelligence supported empowerment systems and sub‐systems. Examples presented include conceptual models and/or descriptions of: the framework of an over‐arching management support system (MSS); multi‐agent support for improved collaborative working in: design development and relationally integrated supply chain management; and web‐based quality management.
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Kumaraswamy et al. (2004) studied this question.
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