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Though being highlighted for years as a core driver for smart cities to advance, a small body of research revealed the significant role of citizens in contributing to smart cities’ maturity and sustainability. This paper emphasizes the importance of citizens’ involvement in the decision-making process in smart cities through obtaining a high quality of life, ensuring rapid urban growth, attracting brains, talents, and skills in addition to raising productivity. All these serve as solid foundations for sustainability in smart cities and opens doors wide for future studies.
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Zeina Mazloum (2022) studied this question.
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