Leadership, Quality and Institutional Effectiveness

Institutions of higher education have been slower than commercial enterprises to realise the links between leadership and quality. However, changes in the internal and external environment of universities and colleges are bringing these connections to the fore. This paper presents an overview of current thinking on quality and leadership in the context of institutional effectiveness. The authors explore different interpretations of leadership and quality, and examine their potential contribution to managing change and to the achievement of a culture of quality enhancement in higher education.