The Satisfaction With My Supervisor Scale: Its Utility for Research and Practical Applications

This paper describes initial development and testing of an empirically derived scale that measures satisfaction with immediate supervision. The Satisfaction With My Supervisor Scale (SWMSS) was developed over a 3-year period. Developmental samples consisted of 2,101 employees at seven manufacturing plants located across the United States. The scale was subsequently applied to a sample of 1,104 employees of a major insurance company in New England. The SWMSS exhibits convergent, discriminant, predictive, and content validities. Moreover, it shows promise for generalizability across employee groups and employment situations.