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June 4, 20260 citationsOpen Access

Evaluating AI-Generated Consumer Guidance Across Six Applied Domains

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OWOwen WalcherFriends United

Key Points

  • This study aims to evaluate the effectiveness of AI-generated consumer guidance using a structured framework across various domains.
  • Developed a calibrated prompt library of 270 prompts across six domains and three complexity tiers.
  • Collected responses from five large language models under controlled conditions.
  • Evaluated responses using expert review and an automated judging pipeline, scoring on six dimensions.
  • Responses were assessed across accuracy, completeness, actionability, safety, jurisdiction sensitivity, and transparency using a five-point scale.
  • Behavioral signatures were systematically coded, indicating patterns of consumer engagement with AI-generated content.
  • Outputs included domain-specific performance scorecards and findings on pre-registered hypotheses, supporting the framework's claims.

Abstract

This paper is the Reference Implementation of the Universal Core Framework v1.0 (Walcher 2026a), a registered protocol that instantiates the framework's evaluation methodology across six empirical consumer domains: legal literacy, insurance navigation, home buying, consumer protection, home remodeling, and health advocacy. Classified as a Full Implementation Study, the design comprises three phases: development of a calibrated prompt library of exactly 270 prompts (15 per complexity tier × 3 tiers × 6 domains); standardized collection of responses from five leading large language models under disclosed conditions; and dual-track evaluation combining domain-expert review with an automated LLM-as-judge pipeline, calibrated in two pilot domains. Responses are scored on the framework's six evaluation dimensions — Accuracy, Completeness, Actionability, Safety, Jurisdiction Sensitivity, and Transparency — using an anchored five-point scale. Behavioral signatures are coded systematically per framework rules. The study supports inferential conclusions and effect-size interpretation within the framework's claim-strength governance. Planned outputs include domain-specific performance scorecards, human–automated concordance analysis, a consumer-AI error taxonomy, behavioral-signature patterns, a reusable prompt library, and findings on five pre-registered hypotheses. The companion framework paper specifying the full methodology is Walcher (2026a). AI evaluation, consumer guidance, large language models, registered protocol, reference implementation, behavioral signatures, applied AI, reproducibility, prompt-response evaluation

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Cite This Study

Owen Walcher (2026) studied this question.

synapsesocial.com/papers/6a211743d499ed480b170271https://doi.org/10.5281/zenodo.20511748
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