We introduce a humanoid robot bartender that is capable of dealing with multiple customers in a dynamic, multi-party social setting. The robot system incorporates state-of-the-art components for computer vision, linguistic processing, state management, high-level reasoning, and robot control. In a user evaluation, 31 participants interacted with the bartender in a range of social situations. Most customers successfully obtained a drink from the bartender in all scenarios, and the factors that had the greatest impact on subjective satisfaction were task success and dialogue efficiency.
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Foster et al. (2012) studied this question.
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