Organizational Dilemmas in Innovating Social Services: The Case of the Community Action Centers

It is proposed that the precariousness of the Community Action Centers was due to unresolved organizational and administrative problems. The study of four Community Action Centers indicated that their eflectiveness was hampered by major organizational problems including an inability to develop stable bases of support in the community, failure to establish crucial and systematic service linkages with other social service agencies, lack of an information system to guide their service functions, and difficulties in developing effective client-staff relations.