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Qualitative study identifies barriers to HRIS sustainability in health organizations, suggesting structural improvements.
Human Resource Information Systems (HRIS) are considered transformative enablers within organisations for competitive advantage. The need for HRIS in health organisations led to several research requirements. Quality healthcare is required to accomplish the Sustainable Development Goal (SDG). Therefore, HRIS is expected to support health organisations' sustainability, which is yet to be accomplished. This study highlights factors depriving HRIS of sustainability in health organisations in South Africa. The data was collected from four health organisations that indicated interest. A qualitative study was conducted where forty-one purposively selected individuals were interviewed. Ethics and study approvals were obtained from the Department of Health and the Cape Peninsula University of Technology, South Africa. The study identified factors such as poor resistance to transformation, security and workforce decision issues, lack of technology and organisation structures, lack of system sophistication, traditional systems, support, and consciousness of HRIS. The study recommends addressing these factors as structural boundaries linked to successful HRIS for health organisations' sustainability.
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Emmanuel Udekwe (2025) studied this question.
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