Authors
Click to increase image sizeClick to decrease image size Additional informationNotes on contributorsStephen P. OsborneStephen P. Osborne is Professor of International Public Management and Director of the Centre for Public Services Research, Edinburgh Business School, UK.Louise BrownLouise Brown is Senior Lecturer in Social Work in the Department of Social Policy & Social Work, University of Bath, UK.
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Osborne et al. (2011) studied this question.
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