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Twenty‐first century problems require 21st century organizations. The bureaucratic‐hierarchical pattern that characterizes almost all organizations today was developed in the industrial age of 19th century. Then people had to be in the same place if they were to work together. As we move into the 21st century, the broad array of communication options permits the refiguring of our organizations in order to meet the rapidly changing demands of the business environment.
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Lipnack et al. (1999) studied this question.
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