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Beautiful action in organizations comes from exceptional craft skill and focuses us on exceptional management skill. Beautiful management action tends to be particular and local—It may only be experienced by a single person within the organization. I call such small moments “little beauties” and offers three examples from a small organization. I conclude that little beauties provide a way to find and inquire into instances of exceptional craft skill and thus offer a Positive Organizational Scholarship approach to practice.
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Steven S. Taylor (2012) studied this question.
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