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This study aims to understand how case management in primary care can address the social determinants of health for individuals with complex needs.

November 6, 2024BMC Primary CareOpen Access

Opportunities of integrated care to improve equity for adults with complex needs: a qualitative study of case management in primary care

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This study aims to understand how case management in primary care can address the social determinants of health for individuals with complex needs.
Implemented a case management program in four urban primary care clinics.
Conducted semi-structured interviews and a focus group with 24 key informants.
Performed inductive thematic analysis to identify emerging themes.
Case managers effectively evaluated individuals' situations, built trust, and advocated for their social needs.
Partnerships with community resources enhanced assistance for housing, transportation, and care access.
Involving community members in individualized service plans supported social needs.

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Qualitative study explores case management in primary care, addressing social determinants of health for improved equity.

Hudon et al. (2024) studied this question.

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