Wearable and contextually aware technologies have great applicability in task guidance systems. Order picking is the task of collecting items from inventory in a warehouse and sorting them for distribution; this process accounts for about 60% of the total operational costs of these warehouses. Current practice in industry includes paper pick lists and pick-by-light systems. We evaluated order picking assisted by four approaches: head-up display (HUD); cart-mounted display (CMD); pick-by-light; and paper pick list. We report accuracy, error types, task time, subjective task load and user preferences for all four approaches. The findings suggest that pick-by-HUD and pick-by-CMD are superior on all metrics to the current practices of pick-by-paper and pick-by-light.
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Guo et al. (2014) studied this question.