Friendship potential: Conversation-based programming and immigrant integration

Using Contact Theory as a lens, this article presents the results of a case-based study in Norway on language cafes and integration. The methodology includes participant observation and questionnaires for both the programmes’ participants and volunteers. The results show that the programming reduces intergroup prejudice by fostering the following four processes: learning about the out-group, changing behaviour, generating affective ties, and in-group reappraisal, as well as offering a high degree of friendship potential. Thus, the programming supports the expansion of social networks across intercultural lines and, thereby, facilitates integration.