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The ability to incorporate environmental concerns into the product development process is becoming increasingly important as diverse constituents make greater demands upon firms for improved environmental performance. Based on a review of the capabilities literature, we propose that environmental design capability derives from expertise on environmental impacts and technologies both internal and external to the firm (knowledge resources) coordinated with product development teams through dense information networks (communication linkages) embedded in a context where environmental information is understood and valued (interpretive structures). Through a series of case studies, we find support for our proposition that environmental design capabilities are related to the integration of diverse knowledge resources. © 1997 John Wiley & Sons, Ltd and ERP Environment.
Lenox et al. (Mon,) studied this question.