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The study adopts a quantitative research approach. The researcher uses information from the survey to generalise findings from a sample to a population. A sample size of 500 was anticipated from the total population of approximately 850 managers from the four telecommunication companies. For the primary data collection in this study, a survey questionnaire was employed. The findings indicate a positive effect of digital literacy. The emergence of digital information disseminations in a digital knowledgebased system yielded improved skills and capabilities for both individuals and organisations in information use. The use of a single-informant method, a crosssectional research design and a focus on four telecommunication companies in Saudi Arabia are the constraints of this study.
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Hashem Hussein Al Attas (2019) studied this question.
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