Understanding the key success factors of e-government projects is important because of the huge investment put into such initiatives. This study investigated the literature to conclude to a set of factors that explore Jordanians perceptions towards such factors, and rank such factors based on their importance. This paper explored the literature to build a list of key success factors (KSF) of e-government projects. The list was pilot tested utilizing a sample of 293 students in a public university in Jordan. Results indicated that the majority of the proposed items represent important factors that reinforce success with a high and moderate level of perceptions. Also, a proposed typology was built around the four major dimensions utilized by this study and their relation to the stakeholders and they are: infrastructure, public employees, citizens and governments.
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Abu-Shanab et al. (2016) studied this question.
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