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Zimmerman, Don H. 1969 Some issues in labeling theory. Read at the annual meeting of the Pacific Sociological Association, Seattle, Washington. 1970 Record-keeping and the intake process in a public welfare organization. Pp. 319354 in Stanton Wheeler (ed.), On Record: Files and Dossiers in American Life. New York: Russell Sage. Zimmerman, Don H. and Melvin Pollner ForthThe everyday world as a phenomenon. coming To appear in Harold Pepinsky (ed.), People and Information (in press).
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Carlsson et al. (1970) studied this question.
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