What question did this study set out to answer?

This research aims to explore how perceived risks influence consumer decisions when buying refurbished products.

June 5, 2026

Navigating the uncertainties: perceived risks and their impact on buying refurbished products

SPSridevi PeriaiyaNational Institute of Technology Tiruchirappalli STSathish ThamburasaNational Institute of Technology Tiruchirappalli SPSubhashree PrabhakaranNational Institute of Technology Tiruchirappalli

Key Points

This research aims to explore how perceived risks influence consumer decisions when buying refurbished products.
Surveyed consumers regarding their perceptions of risks associated with refurbished products
Analyzed data on buying behavior and consumer preferences
Investigated demographic variations in responses
Consumers reported higher perceived risks leading to lower purchase intentions for refurbished products
Significant demographic differences were observed in perceived risks, affecting buying behavior
Findings suggest that addressing consumer concerns can enhance the market for refurbished products

Abstract

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