Case study demonstrates challenges of implementing HR shared services model in multinational organizations, suggesting significant gaps in expected benefits.
Key Points
This study investigates the challenges and impact of implementing an HR shared services model in multinational corporations.
Case study analysis of a multinational corporation's HR shared services implementation.
Review of literature on HR shared services effectiveness and challenges.
Assessment of emotional and financial costs versus predicted savings.
Identified significant gaps between literature claims and actual HR shared services success.
Financial and emotional costs of implementation may exceed expected cost savings.
The simplistic separation of HR functions into strategic and operational components poses challenges.