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This approach emphasizes pinpointing where and when information needs occur; at its core is the inquiry cycle model, a structure for describing and supporting discussions about system requirements. The authors use a case study to describe the model's conversation metaphor, which follows analysis activities from requirements elicitation and documentation through refinement.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>
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Potts et al. (1994) studied this question.
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