Refining the Measurement of Employee Coaching Frequency and Expertise: A Mediation Study of Supervisor-Employee Coaching Relationships, In-Role Behaviours, and Turnover Intentions
Mediation study demonstrates the impact of coaching frequency and expertise on employee outcomes, indicating prioritization for HRD practices.
Key Points
This study aims to differentiate the effects of coaching frequency and expertise on employee outcomes such as in-role behaviours and turnover intentions.
Used refined Coaching Behaviours Measure (CBM) for distinct measurements of frequency and expertise.
Collected data from 63 employee-supervisor pairs in a New Zealand consulting organization.
Analyzed the relationship between coaching attributes and employee outcomes.
Coaching expertise is the stronger predictor of employee outcomes compared to frequency.
Coaching frequency has a more significant impact than previously acknowledged.
Quality of coaching relationships may play an indirect role in influencing employee outcomes.