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June 12, 2026Open Access

Do Digital Tools Empower Citizens in Urban Planning? Evaluating Digital Tools Through the Lens of Human-Computer Interaction

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Authors

JGJuliana E. GoncalvesGSGeertje SlingerlandSSShahryar; id_orcid 0000-0003-2178-3043 Sarabi

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Overview

Randomized trial evaluates digital tools' impact on citizen empowerment in urban planning, suggesting pathways for future design.

Key Points

  • This paper examines the empowering effect of digital tools on citizen participation in urban planning.
  • Analyzed a range of digital participation tools, including research, commercial, and open-source types.
  • Studied tools primarily conceived through an expert perspective.
  • Found tools operate within a power-over dynamic, primarily affecting feelings of empowerment.
  • Results highlight the need for selecting tools that promote genuine citizen empowerment in planning.

Cite This Study

Goncalves et al. (2025) studied this question.

synapsesocial.com/papers/6a2ba4208101cf8926f029e6https://doi.org/10.17605/osf.io/abyqh
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