Qualitative multiple-case design reveals how ecosystem constraints impact MSME resilience in Indonesia, suggesting integrated policy interventions.
This study examines how entrepreneurial ecosystem constraints shape MSME resilience in the Jakarta–Bogor–Depok Indonesia corridor using a qualitative multiple-case design. Drawing on 20 MSME case reports across food and beverage, retail, services, and small-scale manufacturing, the study addresses two questions: (1) which ecosystem domains are the most binding constraints, and (2) how MSMEs convert ecosystem resources into resilience outcomes. The analysis shows that market pressure is the most universal constraint (20/20 cases), followed by digital-managerial support infrastructure gaps (18/20), supply chain volatility (13/20), and finance, human capital, and institutional constraints (each 12/20 cases). Cross-case evidence identifies four recurrent mechanisms: market pressure is managed through digital channel orchestration and customer engagement; capital constraints are managed through internal cash discipline and partnership-based financing; input volatility is managed through supplier diversification, local sourcing, and inventory control; and skill gaps are managed through internal training and process standardization. Building on these mechanisms, the study develops a threefold resilience typology: Adaptive Leaders, Operational Survivors, and Vulnerable Traditionalists. The main theoretical contribution is to show that MSME resilience is configurational and depends on inter-domain alignment rather than on isolated ecosystem components or entrepreneur-level grit alone. The practical contribution is a typology-based policy logic that prioritizes integrated intervention bundles, which are finance, digital capability, operations, supply chain, and managerial upgrading, over fragmented support programs.
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Safitri et al. (2026) studied this question.
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