Examines operational efficiency in manufacturing firms, suggesting digital strategies improve outcomes.
Using 2015–2024 panel data of Chinese A-share manufacturing firms, this study examines how digital intelligence transformation affects operational efficiency. We measure efficiency via DEA-BCC and quantify transformation through annual-report text analysis. Fixed-effects estimates, which are further corroborated by PSM, Heckman, and 2SLS, demonstrate that digital intelligence transformation significantly enhances operational efficiency, with more pronounced effects among non-state-owned and labor-intensive firms. Mechanism analysis reveals three transmission channels: human capital quality improvement, management efficiency enhancement through process optimization and intelligent decision-making, and innovation capability strengthening. The findings offer actionable insights for corporate digital strategy and differentiated transformation policy.
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Li et al. (2026) studied this question.
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