Randomized trial examines how job stress mediates role conflict and turnover intention in healthcare workers, highlighting its implications for management.
Key Points
This research aims to explore how role conflict and role ambiguity affect turnover intention with job stress as a mediator.
Survey technique used to collect data from 347 healthcare workers in a public state hospital.
Face-to-face questionnaires collected by hand.
Statistical analyses performed using SPSS, with a 95% confidence level.
Job stress serves as a partial mediator in the relationship between role conflict and turnover intention.
No significant mediating role of job stress in relation to role ambiguity and turnover intention was found.
Role conflict significantly increases job stress and intention to leave among healthcare workers.