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June 13, 2026Technix International Journal for Engineering ResearchOpen Access

Comparative Study of Traditional and Modern Banking in India

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Authors

MAMs. Midhat AslamMMMr. Pradeep Mahara

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Overview

Comparative study evaluates operational efficiency and customer experience in banking systems, indicating a hybrid future.

Key Points

  • This research aims to compare traditional and modern banking systems in India, assessing their efficiency and customer outcomes.
  • Utilized secondary data for analysis
  • Reviewed recent academic studies on banking systems
  • Compared operational efficiency and customer experiences between banking models.
  • Traditional banking provides essential functions like security and complaint resolution
  • Modern banking offers better accessibility and user-friendly features
  • Hybrid banking systems leverage technology for efficiency while maintaining customer trust.

Cite This Study

Aslam et al. (2026) studied this question.

synapsesocial.com/papers/6a2cf62dfaef96ed7f057fa8https://doi.org/10.56975/tijer.v13i5.162451
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  5. 5EVALUATING CUSTOMER SATISFACTION WITH MOBILE BANKING SERVICES IN INDIA AFTER COVID-19: EVIDENCE FROM THE KANO FRAMEWORK2025