Qualitative research identifies factors affecting Industry 4.0 technology use in solid waste management, suggesting implications for South African municipalities.
What are the moderating factors influencing the implementation of Industry 4.0 technologies in solid waste management in South Africa's Category A municipality of Cape Town?Anchored in Socio-Technical Systems Theory, the study answers this research question through the use of qualitative research methods. Data from was collected from semistructured interviews with 12 municipal officials who were purposefully sampled and it wereanalysed thematically.The results show two main themes. Industry 4.0 technologies scalability is either enhanced or limited by organizational capacity factors, which include data management for Internet of things or Artificial intelligence monitoring, technology readiness, public participation, and human resource investment. Institutional and regulatory enablers emphasize the need for research and development innovation, weigh the dangers of unemployment against waste-to-energy and Artificial intelligence integration, enforce solid waste management regulations, and provide financing for incentives and compliance.Policy recommendations include mandating integrated data platforms with public application programming interface, reskilling incentives, and ring-fenced solid waste management funding to foster equitable circular economy transitions. These insights offer valuable lessons for South African municipalities, with future research urged on quantitative validation and longitudinal pilot
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Velaphi Mabiletsa & Kemlall Ramdass (2026) studied this question.
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