Efficacy of supply chain flexibility in manufacturing sectors of India

Supply chain management has started getting worldwide recognition as a superior strategic alliance among interrelated and interconnected businesses. Due to volatile market demand, frequent technological advancements, and geographical dispersion the supply chain has become more complex, interdependent, and more vulnerable. Supply chain flexibility (SCF) plays a vital role to respond to such volatility. Thus, there was a need to understand and maintain SCF. In order to maintain SCF, key performance indicators (KPIs) need to be identified and appropriate strategies need to be suggested after critical evaluation of KPIs. The study was an endeavour to explore KPIs of SCF. The main objective of this study was to determine SCF activities being practised in manufacturing organisations and to develop a measurement tool to study the efficacy of SCF. Additionally, the effectiveness of SCF in the Indian manufacturing sector was identified using self-administered questionnaires, and guidelines were developed.