What does this research mean for the field?

A single conversation with a role-prompted AI chatbot significantly improves self-assessed empathetic communication competencies in medical students. Novelty: ClaimNovelty.NOVEL_FINDING. Consensus alignment: ConsensusAlignment.ESTABLISHES_NEW_DIRECTION.

What question did this study set out to answer?

The study aimed to demonstrate the effectiveness of AI chatbots for enhancing professional communication skills in medical students.

June 14, 2026JMIR Medical EducationOpen Access

Training Empathetic Communication Skills in Medical Students With a Role-Prompted GPT-4o Chatbot: Quasi-Experimental Intervention Study

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Authors

YMYannik Müller HLHans Lemberg PGPaul Gellert

Discussion

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Overview

Quasi-experimental intervention study shows AI chatbot improves communication skills in medical students, suggesting valuable educational tool.

Key Points

The study aimed to demonstrate the effectiveness of AI chatbots for enhancing professional communication skills in medical students.
Conducted a quasi-experimental intervention study with 162 medical students across 4 role-prompted scenarios.
Students assessed their communication competence before and after a conversation with the GPT-4o chatbot.
Utilized a 2-sided paired t-test to analyze perceived communication competence (PCC) improvement.
PCC improved significantly from a mean of 5.89 to 6.83 after chatbot interaction, mean difference 0.94 (Cohen d=0.58).
Participants rated AI feedback useful with a mean score of 7.92; however, feedback adequacy did not correlate with PCC increase (r=0.08; P=0.32).

Cite This Study

Müller et al. (2026) studied this question.

synapsesocial.com/papers/6a2e47f9b1cc60ccdea8c638 https://doi.org/10.2196/88092

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June 14, 2026JMIR Medical EducationOpen Access

Training Empathetic Communication Skills in Medical Students With a Role-Prompted GPT-4o Chatbot: Quasi-Experimental Intervention Study

View Full Paper

Ask AI

Bookmark

Authors

YMYannik Müller HLHans Lemberg PGPaul Gellert

Discussion

Member takes

Overview

Quasi-experimental intervention study shows AI chatbot improves communication skills in medical students, suggesting valuable educational tool.

Key Points

The study aimed to demonstrate the effectiveness of AI chatbots for enhancing professional communication skills in medical students.
Conducted a quasi-experimental intervention study with 162 medical students across 4 role-prompted scenarios.
Students assessed their communication competence before and after a conversation with the GPT-4o chatbot.
Utilized a 2-sided paired t-test to analyze perceived communication competence (PCC) improvement.
PCC improved significantly from a mean of 5.89 to 6.83 after chatbot interaction, mean difference 0.94 (Cohen d=0.58).
Participants rated AI feedback useful with a mean score of 7.92; however, feedback adequacy did not correlate with PCC increase (r=0.08; P=0.32).

Cite This Study

Müller et al. (2026) studied this question.

synapsesocial.com/papers/6a2e47f9b1cc60ccdea8c638 https://doi.org/10.2196/88092

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