Case explores ethical and operational aspects of moonlighting in TCS, suggesting policy adaptations to retain talent.
In October 2022, Tata Consultancy Services (TCS) confronted growing concerns over employee moonlighting, working secondary jobs without employer consent, amid the rise of remote work in the IT sector. This case explores the ethical, legal, and operational implications of moonlighting, questioning its acceptability when employee performance is unaffected. It highlights the reputational risks TCS faces with global clients. The case examines how TCS can capitalize on this challenge by leveraging internal opportunities, upskilling its workforce, and adopting innovative talent models, while also accommodating cultural differences within its international workforce. Ultimately, students need to recommend how TCS can adapt its policies and culture to safeguard trust, protect its brand, and retain top talent in a rapidly changing industry.
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Puri et al. (2026) studied this question.
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