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The aim is to assess and optimise order-splitting processes in small and medium-sized custom furniture enterprises.

June 15, 2026

Research on the optimisation of order-splitting model for small and medium-sized custom furniture enterprises: an empirical analysis based on in-depth interviews

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The aim is to assess and optimise order-splitting processes in small and medium-sized custom furniture enterprises.
Conducted in-depth interviews with six custom furniture companies in China.
Performed a literature review to identify research shortcomings.
Utilised qualitative and visual analysis to extract pain points and optimisation paths.
Identified order processing problems such as insufficient IT, lack of standardisation, and ineffective collaboration.
Found that these issues negatively impacted customer experience and increased complaints.
Proposed practical suggestions to improve the order splitting model, enhancing operational efficiency.

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Empirical analysis identifies order processing issues in custom furniture companies, highlighting areas for improvement.

Xifeng et al. (2026) studied this question.

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