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June 17, 2026Management in healthcare.

Innovative capacity building: University of Utah Health’s success with a collaborative capacity action plan

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Authors

CTCassandra TaftGHGina HawleyIJIscha Jensen

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Overview

Case study demonstrates coordinated capacity action plan's impact on healthcare efficiency and sustainability.

Key Points

  • This work aims to evaluate the effectiveness of a collaborative Capacity Action Plan in addressing capacity constraints at University of Utah Health.
  • System-wide Capacity Action Plan initiated in 2022
  • Focus on data-driven strategies and collaborative governance
  • Assessment of bed days, inpatient occupancy, and financial outcomes over two years.
  • Year 1 yielded over 6,800 additional bed days equivalent to 18 staffed inpatient beds.
  • Achieved a 5% decrease in inpatient occupancy and a combined US$19.1 million in contribution margin and cost avoidance.
  • Year 2 sustained results with over 5,200 additional bed days and US$8.3 million in contribution margin.

Cite This Study

Taft et al. (2026) studied this question.

synapsesocial.com/papers/6a3239c2d50b63ecad20525chttps://doi.org/10.69554/pknt4924
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