Distant Presence: Care Workers' Experiences of Digital Monitoring Systems in Dementia Care

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Key Points

To explore care workers' experiences with digital monitoring systems in dementia care and understand their implications.
Conducted short-term ethnography across three care homes
Performed 49 qualitative interviews and five video-recorded situations
Applied reflexive thematic analysis and multimodal conversation analysis to interpret data.
Distant presence of digital technology improves efficiency while reducing disturbances in care work.
Digital tools risk compromising ethical care by diverting attention away from patients when alarms are triggered.
Findings illustrate a duality where technology can enhance safety but also create a false sense of security.

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Ethnographic study examines the impact of digital monitoring systems on care workers in dementia care, suggesting complex interactions.

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Iversen et al. (2026) studied this question.

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