This theoretical analysis explores decision-making in complex situations, highlighting the need for broader perspectives on appropriateness.
Decision support research has traditionally focused on improving choices by producing options, analyses, and recommendations. In complex and contested situations, however, the prior difficulty is often discernment: getting clear about what the situation is about, what must be understood, and what can be responsibly taken up. This paper argues that situational appropriateness cannot be judged adequately at the most immediate level of participation alone. What counts as appropriate here and now depends on how the object of concern is implicated across wider and narrower levels of participation. To address this, the paper introduces objects of discernment as what participants are answerably trying to apprehend and realise, and proposes an open-minimum analytic of seven levels of participation: individual, team/practice, project, programme, organisation, industry/profession, and society. The paper then clarifies four recurrent forms of cross-level interdependence and draws implications for answerability-centred design in decision support, including artefacts that make levels more inspectable and evaluation that distinguishes performance effects from discernment effects. The paper contributes a conceptual foundation for understanding why key situation indicator style judgements of situational appropriateness cannot be assessed only at the most immediate level of participation.
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Maubrey et al. (2026) studied this question.
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