Summary: Rising physician burnout, driven by increased administrative load and documentation burden, has led to the widespread adoption of artificial intelligence (AI)–powered transcription services in medical practices. These tools generate clinical notes from patient encounters and have shown the ability to significantly reduce documentation burden and streamline workflows. This article provides clinicians with a primer on the capabilities, limitations, and practical considerations for implementing AI transcription services in their practice. Across platforms, core features include encounter transcription, automated note generation, multilingual capabilities, custom templates, and Health Insurance Portability and Accountability Act compliance. Platforms with deep integration into electronic health records offer greater workflow automation, such as summarizing prior notes, drafting referral letters and after-visit summaries, and preparing orders, but require significant training and onboarding. More user-friendly options provide rapid note creation with minimal setup, though with limited electronic health record integration. Industry partnerships have facilitated the current development of novel features, including point-of-care prior authorization, a virtual assistant to schedule visits, answer patient questions related to appointments, and suggest relevant screenings. Physicians should evaluate the advantages and logistical challenges of implementing AI transcription tools while also considering liability. Each platform offers unique benefits and limitations, and although these tools may enhance physician workflow, they also present risks for both patients and providers.
Zeitouni et al. (Mon,) studied this question.