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June 18, 2026BMJ Sexual & Reproductive Health

What is the potential for the introduction of an artificial intelligence (AI) chatbot to support medical abortion at home? Findings from a patient survey in England and Wales

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Authors

CHChloe HanseKCKoula CharitonosLHLesley Hoggart

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Overview

Cross-sectional survey assesses patient views on AI chatbot use for medical abortion support in England and Wales, indicating mixed acceptance.

Key Points

  • This research aims to understand patient perspectives on the use of AI chatbots for supporting medical abortion at home.
  • Conducted an online cross-sectional questionnaire from August to October 2025.
  • Survey targeted BPAS patients who had undergone medical abortion under 10 weeks’ gestation, aiming for a sample size of 380.
  • Analyzed demographic data, likelihood of using an AI chatbot, and reasons for hesitation using descriptive statistics and Chi-square tests.
  • Only 22.4% of respondents indicated they were very likely to use an AI chatbot for support.
  • Main reasons for hesitation included misinformation (54.2%) and a preference for human interaction (51.9%).
  • Respondents preferred features that allow flexibility and contact with clinical staff when using the chatbot.

Cite This Study

Hanse et al. (2026) studied this question.

synapsesocial.com/papers/6a338e3f630953a74978ef2ehttps://doi.org/10.1136/bmjsrh-2026-203287
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