Competency matrix for healthcare professionals caring for people with chronic conditions

OBJECTIVE: to develop a competency matrix for healthcare professionals caring for people with chronic conditions. METHOD: ex-post-facto impact assessment research, based on David Kolb's Experiential Learning Theory. The recommendations of SQUIRE 2.0 were adopted. Intervention projects from the Specialization Course in Care for People with Chronic Noncommunicable Diseases were analyzed. The analysis involved pre-analysis, exploration, coding, categorization, treatment of results, inference, and interpretation using AtlasTi® software. RESULTS: 337 projects were analyzed, adapted to David Kolb's theoretical framework on the experiential learning cycle, which comprised four domains: identification, analysis, problematization, and transformation. These results supported the development of a matrix of general and specific competencies. CONCLUSION: the proposed matrix contributed to the qualification of health professionals, prepares specialists to work with chronic conditions and reinforced the importance of critical thinking, analytical skills, and the application of knowledge, promoting a comprehensive understanding of complex issues in learning.